Support

Where can I see my data?

There is a QR code and URL on your IAQ device. Scan the code or visit the URL in any website browser such as Safari, Chrome, Firefox, etc. Or go to https://dash.sensables.io/ and enter the code found on your IAQ device.

My data does not appear to be updating.

Power off your device by unplugging it from the wall. Wait 5 minutes, then plug it back in.

If your data is still not updating, please contact us.

Wifi Support

By default, the device supports connecting your device to Wifi. This is advantageous for many reasons, but the biggest is more frequent updates to your dashboard.

To connect to Wifi, power on your device, stand within 10 meters of it, and bring a device such as an iPhone, Android, or a laptop computer.

Use this device to scan for available Wifi networks. A Wifi network named "IAQ_Wifi_Configuration" will show up. If it does not, make sure the IAQ device has been powered up for at least 30 seconds. Additionally, if your device allows it, toggle Wifi on and off. Going into "Airplane Mode" accomplishes this as well.

Once you find the Wifi network, connect to it. There is no password. Once connected, go to a website browser such as Safari, Chrome, Firefox, etc. and type in the following website address: "192.168.4.1" and hit enter/return. This will bring you to a page where you can configure the Wifi for the IAQ device. The title on the page is "IAQ Wifi Manager".

On this page, it will show the available Wifi networks nearby. Select your home Wifi name from the list. Then enter your password for your home Wifi network. Ignore the "Hostname" field at the end. Then click "Save and restart".

That is it! You've now configured your device to use Wifi!